Do I need to turn on Data Roaming?

Yes. Even though you're using a local eSIM, your phone considers it roaming. Go to Settings → Cellular → Your eSIM → and enable Data Roaming. This won't incur extra charges.

What happens when my data runs out?

Your data connection will stop working. For plans that support top-up, we send you a top-up link before you run out - at 20% and 10% remaining. Just tap the link to add more data instantly.

When does my eSIM data plan start?

This depends on your specific plan. Most plans activate at first connection in your destination country. Some plans start immediately after installation. Check the product details for your specific plan's activation policy.

How quickly will I receive my eSIM after ordering?

Instantly. Your activation link and backup QR code appear on screen seconds after purchase. We also send everything by email so you have it saved for later.

How do I install an eSIM on iPhone?

Open your email on your iPhone and tap the activation link - your iPhone will handle the rest. Or go to Settings → Cellular → Add eSIM → Use QR Code and scan the backup code. Label it with your destination for easy identification.

Which iPhone models support eSIM?

iPhone XS, XR, and all newer models support eSIM. This includes the entire iPhone 11, 12, 13, 14, 15, 16, and 17 series. iPhone X and earlier do not support eSIM.

Brunei Darussalam

IbiPoint Data Pack

Buy a fixed amount of data. Use it whenever you want, within the validity period. Predictable, simple, no surprises. Great for short trips and lighter use.

7 days

· short trips

Brunei Darussalam

1 GB

7 days validity

4G/LTE

Tethering

Top-up

Internet Routing over Hong Kong — some apps and AI services may be limited

Buy for £7.58

15 days

· weekend + extra

Brunei Darussalam

3 GB

15 days validity

4G/LTE

Tethering

Top-up

Internet Routing over Hong Kong — some apps and AI services may be limited

Buy for £18.46

30 days

· best value tier

Brunei Darussalam

3 GB

30 days validity

4G/LTE

Tethering

Top-up

Internet Routing over Hong Kong — some apps and AI services may be limited

Buy for £18.79

Brunei Darussalam

20 GB

30 days validity

4G/LTE

Tethering

Top-up

Internet Routing over Hong Kong — some apps and AI services may be limited

Buy for £51.60

Brunei Darussalam

10 GB

30 days validity

4G/LTE

Tethering

Top-up

Internet Routing over Hong Kong — some apps and AI services may be limited

Buy for £57.03

IbiPoint Unlimited Flex

A daily allowance of high-speed data, then unlimited at reduced speed. You'll never run out. Choose validity from 1 to 365 days. Best for longer trips or heavy use.