Can I still use my regular SIM card with an eSIM?

Yes. Most eSIM-compatible phones are dual-SIM, meaning you can use your physical SIM for calls and texts from home while using the eSIM for mobile data abroad.

I accidentally deleted my eSIM - can I reinstall it?

Contact our support team with your order number. We can usually provide a new activation link or QR code. Note that some eSIMs can only be installed once, so a new plan may be required.

Do I need to unlock my phone to use an eSIM?

Your phone must be carrier-unlocked to use a third-party eSIM. If you bought your phone outright or finished your contract, it's usually unlocked. Contact your carrier if unsure.

Can I extend my eSIM or add more data?

Many of our plans support IbiPoint Top-Up. We'll notify you at 20% and 10% remaining data with a direct link to purchase more. Your new data is added to your existing eSIM immediately - no need to reinstall anything.

Is an eSIM safe and secure?

Yes. eSIMs use the same encryption and security standards as physical SIMs. They cannot be physically stolen or cloned, and are tied to your specific device.

What if the activation link doesn't work?

Use the QR code provided on the confirmation page or in your email as a backup. If scanning isn't possible, you can manually enter the activation code and SM-DP+ address under "Enter Details Manually" in your eSIM settings.

South East AsiaIbiPoint Unlimited Flex · prepaid data-only eSIM daily 1GB high-speed data, then reduced speed to ~1 Mbit/s*

Prepaid South East Asia travel eSIM — 1GB daily high-speed data with unlimited reduced-speed backup. Choose your duration at checkout and save up to 30%. Connects to Metfone, Cellcard, Smartfren, Telkomsel, XL, Indosat, PT Natrindo Telepon Seluler, Fren/Hepi, Lao Telecom, Maxis, CelcomDigi, SMART, Globe, AIS, DTAC, TrueMove H, Telemor, Viettel Mobile, Vinaphone and MobiFone on 4G/LTE and 5G. Strong coverage from cities to remote areas. Instant email delivery with QR code and installation link for iPhone and Android. Ready to install before departure.

Data only. Your regular SIM stays active for calls and texts. Hotspot supported. Live usage tracking with IbiPoint Transparency included. Supports IbiPoint TopUp — extend your validity anytime, no new eSIM needed.

No contract. No subscription. No auto-renewal. 14-day money-back guarantee on unused eSIMs.
Covers 8 countries: Cambodia, Indonesia, Laos, Malaysia, Philippines, Thailand, Timor-Leste, Vietnam

1GB

Daily high-speed

1 Mbit/s

Always-on

4G/LTE/5G

Network

South East Asia · IbiPoint Unlimited Flex · prepaid data-only eSIM daily 1GB high-speed data, then reduced speed to ~1 Mbit/s*

Description

Prepaid South East Asia travel eSIM — 1GB of daily high-speed data with unlimited reduced-speed backup. Choose your duration at checkout and save up to 30% on longer stays. You can install the eSIM before you travel. Activation happens automatically on your first connection in South East Asia.

WHAT’S INCLUDED

1GB daily high-speed data via Metfone, Cellcard, Smartfren, Telkomsel, XL, Indosat, PT Natrindo Telepon Seluler, Fren/Hepi, Lao Telecom, Maxis, CelcomDigi, SMART, Globe, AIS, DTAC, TrueMove H, Telemor, Viettel Mobile, Vinaphone and MobiFone on 4G/LTE and 5G.
Strong coverage from cities to remote areas.
Network routing: Singapore — Instagram, Facebook, and TikTok without regional blocks.
Unlimited data at reduced speed after daily high-speed allowance.
Data only — your regular SIM stays active for calls and texts.
Hotspot and tethering supported where network permits.
Validity starts on first connection in South East Asia.
Live usage tracking with IbiPoint Transparency.
This plan supports IbiPoint TopUp — no need to buy or install a new eSIM when you need more days. TopUp anytime from your IbiPoint Transparency dashboard. For plans longer than one day, we'll send you a TopUp link before your eSIM expires — click it to add more days instantly.
Covers 8 countries: Cambodia, Indonesia, Laos, Malaysia, Philippines, Thailand, Timor-Leste, Vietnam