Can I still use my regular SIM card with an eSIM?

Yes. Most eSIM-compatible phones are dual-SIM, meaning you can use your physical SIM for calls and texts from home while using the eSIM for mobile data abroad.

I accidentally deleted my eSIM - can I reinstall it?

Contact our support team with your order number. We can usually provide a new activation link or QR code. Note that some eSIMs can only be installed once, so a new plan may be required.

Do I need to unlock my phone to use an eSIM?

Your phone must be carrier-unlocked to use a third-party eSIM. If you bought your phone outright or finished your contract, it's usually unlocked. Contact your carrier if unsure.

Can I extend my eSIM or add more data?

Many of our plans support IbiPoint Top-Up. We'll notify you at 20% and 10% remaining data with a direct link to purchase more. Your new data is added to your existing eSIM immediately - no need to reinstall anything.

Is an eSIM safe and secure?

Yes. eSIMs use the same encryption and security standards as physical SIMs. They cannot be physically stolen or cloned, and are tied to your specific device.

What if the activation link doesn't work?

Use the QR code provided on the confirmation page or in your email as a backup. If scanning isn't possible, you can manually enter the activation code and SM-DP+ address under "Enter Details Manually" in your eSIM settings.

AsiaIbiPoint Unlimited Flex · prepaid data-only eSIM daily 2GB high-speed data, then reduced speed to ~128 Kbit/s*

Prepaid Asia travel eSIM — 2GB daily high-speed data with unlimited reduced-speed backup. Choose your duration at checkout and save up to 30%. Connects to Metfone, China Unicom, csl, Telkomsel, KDDI/au, CTM, CelcomDigi, Maxis, SingTel, SKTelecom, LG U+, Chunghwa, DTAC, TrueMove H, MobiFone, Viettel Mobile and Vietnamobile on 4G/LTE and 5G. Strong coverage from cities to remote areas. Instant email delivery with QR code and installation link for iPhone and Android. Ready to install before departure.

Data only. Your regular SIM stays active for calls and texts. Hotspot supported. Live usage tracking with IbiPoint Transparency included.

No contract. No subscription. No auto-renewal. 14-day money-back guarantee on unused eSIMs.
Covers 12 countries: Cambodia, China, Hong Kong SAR China, Indonesia, Japan, Macao SAR China, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam

2GB

Daily high-speed

128 Kbit/s

Always-on

4G/LTE/5G

Network

Asia · IbiPoint Unlimited Flex · prepaid data-only eSIM daily 2GB high-speed data, then reduced speed to ~128 Kbit/s*

Description

Prepaid Asia travel eSIM — 2GB of daily high-speed data with unlimited reduced-speed backup. Choose your duration at checkout and save up to 30% on longer stays. You can install the eSIM before you travel. Activation happens automatically on your first connection in Asia.

WHAT’S INCLUDED

2GB daily high-speed data via Metfone, China Unicom, csl, Telkomsel, KDDI/au, CTM, CelcomDigi, Maxis, SingTel, SKTelecom, LG U+, Chunghwa, DTAC, TrueMove H, MobiFone, Viettel Mobile and Vietnamobile on 4G/LTE and 5G.
Strong coverage from cities to remote areas.
Network routing: Hong Kong — some apps may be restricted (e.g. Instagram, Facebook, TikTok).
Unlimited data at reduced speed after daily high-speed allowance.
Data only — your regular SIM stays active for calls and texts.
Hotspot and tethering supported where network permits.
Validity starts on first connection in Asia.
Live usage tracking with IbiPoint Transparency.
Covers 12 countries: Cambodia, China, Hong Kong SAR China, Indonesia, Japan, Macao SAR China, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam