How do I install an eSIM on Google Pixel?

Tap the activation link in your email and your Pixel will configure everything automatically. Or go to Settings → Network & Internet → SIMs → Add eSIM and scan the QR code.

Can I use an eSIM on my iPad or tablet?

Yes, if your iPad or tablet has cellular capability and supports eSIM. WiFi-only models cannot use eSIM. Check your device specifications for "cellular" and "eSIM" support.

How do I know if my phone supports eSIM?

Go to Settings and search for "eSIM" or "Add Cellular Plan". If the option exists, your phone supports eSIM. Most iPhones from XS onwards and Samsung Galaxy S20 onwards support eSIM.

My eSIM data is slow - how can I improve it?

Try switching between 4G and 5G in your network settings. Move to a location with better signal. Restart your phone to reconnect to a different tower. Peak hours in busy areas may also affect speeds temporarily.

What makes IbiPoint different from other eSIM providers?

IbiPoint gives you full transparency and control. You get instant delivery with activation links, a personal Transparency Link to monitor your usage in real-time, automatic low-data notifications at 20% and 10%, and easy top-up without reinstalling. We offer multilingual support and 24/7 customer service.

What is the IbiPoint Transparency Link?

After activation, we send you a personal Transparency Link where you can check your real-time data usage, remaining balance, and plan validity anytime. No need to dig through phone settings - just tap the link.

Puerto Rico

IbiPoint Data Pack

Buy a fixed amount of data. Use it whenever you want, within the validity period. Predictable, simple, no surprises. Great for short trips and lighter use.