My eSIM shows "No Service" - what should I do?

First, ensure the eSIM is enabled and set as your data line. Turn on Data Roaming. Try toggling Airplane Mode on and off. If the problem persists, restart your phone. Contact us if it still doesn't work.

Do I need to turn on Data Roaming?

Yes. Even though you're using a local eSIM, your phone considers it roaming. Go to Settings → Cellular → Your eSIM → and enable Data Roaming. This won't incur extra charges.

What happens when my data runs out?

Your data connection will stop working. For plans that support top-up, we send you a top-up link before you run out - at 20% and 10% remaining. Just tap the link to add more data instantly.

When does my eSIM data plan start?

This depends on your specific plan. Most plans activate at first connection in your destination country. Some plans start immediately after installation. Check the product details for your specific plan's activation policy.

How quickly will I receive my eSIM after ordering?

Instantly. Your activation link and backup QR code appear on screen seconds after purchase. We also send everything by email so you have it saved for later.

How do I install an eSIM on iPhone?

Open your email on your iPhone and tap the activation link - your iPhone will handle the rest. Or go to Settings → Cellular → Add eSIM → Use QR Code and scan the backup code. Label it with your destination for easy identification.

CanadaIbiPoint Unlimited Flex · prepaid data-only eSIM daily 5GB high-speed data, then reduced speed to ~384 Kbit/s*

Prepaid Canada travel eSIM — 5GB daily high-speed data with unlimited reduced-speed backup. Choose your duration at checkout and save up to 30%. Connects to Bell, Telus, Videotron and Rogers Wireless on 4G/LTE and 5G. Strong coverage from cities to remote areas. Instant email delivery with QR code and installation link for iPhone and Android. Ready to install before departure.

Data only. Your regular SIM stays active for calls and texts. Hotspot supported. Live usage tracking with IbiPoint Transparency included.

No contract. No subscription. No auto-renewal. 14-day money-back guarantee on unused eSIMs.

5GB

Daily high-speed

384 Kbit/s

Always-on

4G/LTE/5G

Network

Canada · IbiPoint Unlimited Flex · prepaid data-only eSIM daily 5GB high-speed data, then reduced speed to ~384 Kbit/s*

Description

Prepaid Canada travel eSIM — 5GB of daily high-speed data with unlimited reduced-speed backup. Choose your duration at checkout and save up to 30% on longer stays. You can install the eSIM before you travel. Activation happens automatically on your first connection in Canada.

WHAT’S INCLUDED

5GB daily high-speed data via Bell, Telus, Videotron and Rogers Wireless on 4G/LTE and 5G.
Strong coverage from cities to remote areas.
Network routing: United States
Unlimited data at reduced speed after daily high-speed allowance.
Data only — your regular SIM stays active for calls and texts.
Hotspot and tethering supported where network permits.
Validity starts on first connection in Canada.
Live usage tracking with IbiPoint Transparency.