How do I install my eSIM?

Your activation link appears instantly after purchase - just tap it on your phone. We also email everything, so you can install later if needed. Installation takes less than a minute.

An eSIM is a digital SIM built into your phone. Instead of inserting a plastic card, you simply tap an activation link or scan a QR code to activate your mobile data plan. It works exactly like a regular SIM, just without the physical card.

How do I install an eSIM on Samsung?

Tap the activation link directly from your email and follow the prompts. Alternatively, go to Settings → Connections → SIM Manager → Add eSIM → Scan QR Code. The process takes about one minute.

What is an eSIM activation link?

An activation link is the fastest way to install your eSIM. Simply tap the link on your phone and your eSIM installs automatically - no camera scanning needed. We also provide a QR code as backup if you prefer.

Can I use my eSIM for phone calls and SMS?

Our eSIMs provide mobile data only. For calls and texts, use apps like WhatsApp, FaceTime, or Telegram over your eSIM data connection, or keep your home SIM active for traditional calls.

When should I buy my travel eSIM?

You can buy anytime before your trip. Check the product details for your plan - most plans start at first connection in your destination, while some begin after installation.

Sudan

IbiPoint Data Pack

Buy a fixed amount of data. Use it whenever you want, within the validity period. Predictable, simple, no surprises. Great for short trips and lighter use.