Refund & Cancellation Policy
## Digital Services
Our products are digital eSIM profiles delivered instantly after purchase.
## Refund Conditions
**No refund once the eSIM profile is activated**
– Refunds only possible if:
– You purchased by mistake and contact us *before* activation
– The eSIM cannot be delivered due to technical reasons on our side
## How to Request a Refund
Contact us at shop@ibipoint.com within 24 hours of purchase.
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Imprint / Legal Notice
**IbiPoint eSIM-Shop**
IbiPoint ltd
128 City Road, London EC1V 2NX
Email: shop@ibipoint.com
Website(s): https://ibipoint.com https://ibipoint.es https://worldwideesim.com https://easy-esim.com https://esim-global.vip
VAT ID: [Your VAT ID]
Company Registration: 16730748
Responsible for content (according to § 55 Abs. 2 RStV, Germany):
IbiPoint ltd
128 City Road, London EC1V 2NX
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